Terms of Use
These Terms of Use constitute a legally binding agreement between you and our online gaming platform operating under the jurisdiction of Bangladesh. By accessing our website, creating an account, or participating in any gaming activities, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations of the People's Republic of Bangladesh. These terms govern your use of our virtual casino services, including but not limited to slot machines, table games, live dealer games, and all related features and functionalities provided through our digital platform.
General Provisions
Our online casino platform operates as a licensed gaming service provider within the regulatory framework established by Bangladeshi authorities. These terms define the relationship between our platform and registered users, establishing clear guidelines for responsible gaming, account management, and transaction processing. All users must comply with local laws and regulations while using our services.
- Users must be at least 18 years of age and legally competent to enter into binding agreements under Bangladeshi law
- Only one account per person, household, or IP address is permitted on our platform
- Users are responsible for maintaining the confidentiality of their account credentials and personal information
- All gaming activities must comply with the laws of Bangladesh and the user's jurisdiction of residence
- We reserve the right to modify these terms with 30 days advance notice to registered users
- Users who violate these terms may face account suspension or permanent termination of services
- These terms supersede all previous agreements and understandings between the parties
Account Registration and Verification
Account creation on our platform requires comprehensive identity verification to ensure compliance with anti-money laundering regulations and responsible gaming standards. Users must provide accurate, complete, and current information during the registration process. False or misleading information may result in immediate account suspension and forfeiture of funds.
- Registration requires valid Bangladeshi identification documents including national ID card or passport
- Users must verify their email address and mobile phone number during the initial setup process
- Additional documentation may be requested for enhanced security verification and withdrawal processing
- Account holders are solely responsible for all activities conducted under their registered accounts
- Shared or transferred accounts are strictly prohibited and will result in permanent closure
- We employ advanced security measures to protect user data and financial information
- Regular account reviews may be conducted to ensure ongoing compliance with our policies
Gaming Rules and Fair Play
Our gaming platform operates using certified random number generation technology to ensure fair and transparent gameplay across all available games. We maintain strict standards for game integrity and employ sophisticated monitoring systems to detect and prevent fraudulent activities, collusion, or advantage play techniques that may compromise the gaming experience for other users.
| Game Category | Minimum Bet (BDT) | Maximum Bet (BDT) | RTP Range |
| Slot Machines | 1 | 5,000 | 94-98% |
| Table Games | 10 | 25,000 | 95-99% |
| Live Dealer | 50 | 50,000 | 96-99% |
| Progressive Jackpots | 5 | 1,000 | 92-96% |
- All games utilize independently audited random number generators certified by international testing agencies
- Game outcomes cannot be predicted, influenced, or manipulated by players or our platform
- Betting patterns inconsistent with recreational gaming may trigger enhanced account monitoring
- Use of automated betting software, bots, or third-party applications is strictly forbidden
- Players suspected of advantage play techniques may face game restrictions or account limitations
- Game rules and paytables are available within each individual game interface
- Technical malfunctions void all affected game rounds and associated winnings
Financial Terms and Transaction Policies
Our platform supports multiple payment methods compatible with Bangladeshi banking systems and digital payment services. All financial transactions are processed through secure, encrypted channels and are subject to verification procedures designed to prevent money laundering and ensure the security of user funds. Transaction limits and processing times vary depending on the selected payment method and account verification status.
- Deposits are processed instantly for most payment methods including mobile banking and digital wallets
- Withdrawal requests require identity verification and may take 24-72 hours for processing
- Minimum deposit amounts range from 100 to 500 BDT depending on the selected payment method
- Maximum daily withdrawal limits are set at 100,000 BDT for fully verified accounts
- Currency conversion fees may apply for transactions processed in foreign currencies
- Dormant accounts with zero balance for 12 months may be closed without notice
- Suspicious transactions will be investigated and may result in temporary account freezing
- Chargebacks or payment disputes must be resolved directly with our customer support team
- Winnings from bonus funds are subject to specific wagering requirements before withdrawal
Responsible Gaming and Player Protection
We are committed to promoting responsible gaming practices and providing comprehensive player protection measures. Our platform includes various tools and resources designed to help users maintain control over their gaming activities and seek assistance when needed. We recognize that gambling can become problematic for some individuals and have implemented multiple safeguards to identify and assist at-risk players.
- Self-exclusion options are available for periods ranging from 24 hours to permanent closure
- Daily, weekly, and monthly deposit limits can be set and modified through account settings
- Session time limits help players manage the duration of their gaming activities
- Loss limits prevent excessive spending within specified timeframes
- Reality checks provide regular notifications about time spent and money wagered
- Professional counseling resources are available through partnerships with local support organizations
- Account activity monitoring helps identify potentially problematic gaming patterns
- Cooling-off periods allow temporary account suspension without permanent closure
Legal Compliance and Dispute Resolution
These Terms of Use are governed by the laws of Bangladesh, and any disputes arising from the use of our services will be resolved according to Bangladeshi legal procedures. Users agree to attempt resolution of disputes through our internal complaint procedures before pursuing external legal remedies. Our platform operates under applicable gaming licenses and regulatory oversight to ensure compliance with all relevant laws and industry standards.
- Disputes must be reported within 30 days of the incident through our official complaint channels
- Internal dispute resolution procedures include investigation, mediation, and final determination phases
- Unresolved complaints may be escalated to relevant regulatory authorities or arbitration services
- Users waive rights to participate in class-action lawsuits related to platform services
- Legal proceedings must be conducted in Bangladeshi courts with jurisdiction over our operations
- Intellectual property rights for all platform content and software remain with our organization
- Users agree to indemnify our platform against losses resulting from their violation of these terms
- Force majeure events may temporarily suspend service availability without liability
- These terms remain enforceable even if individual provisions are deemed invalid or unenforceable